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Working hours
16:00 - 06:00 [GMT +3:00] MSK
Now: 15:04
Contacts
Technical support:
ICQ: 2-606-780
Skype: My-Xchange
Tel: +1-305-468-4626
Administrator:
ICQ: 430-666-666
MSN: myxch@live.ru
Agreement and terms of service
Last updated 01.04.2010

This Agreement describes the terms of service exchange service "My-Xchange" natural and legal persons. Before any operation of the service "My-Xchange", user must read and accept all the conditions described in this Agreement.
The agreement is for public access on the Internet at http://my-xchange.com/agreement.php and can be changed at any time, the Administration Service "My-Xchange" unilaterally without requiring notice to you.

1. The main terms and definitions

1.1. Service - hardware-software complex "My-Xchange", located on the Internet at http://my-xchange.com. Operators and owners is a company "Rock Planet inc.", registered in the State of the Commonwealth of Dominica, and under the jurisdiction of that country.
1.2. Payment system - software and hardware system developed by a third party for a settlement between users online.
1.3. User - personal or company who uses the exchange of service "My-Xchange".
1.4. Operation - the exchange of any operation, purchase and sale of electronic exchange, performed at the site of the User Services.

2. Subject of Agreement

2.1. The subject of this Agreement is a service made available to users to exchange e-currencies in the manual and automatic mode, the purchase and sale of electronic exchange, as well as other services provided at the site of the Service.
2.2. Service provides services to any user of payment systems, which he supported at the moment.
2.3. Service does not verify the legality and legitimacy of ownership of users of financial means or by electronic currency as well as supervise the operation User operations in any payment systems.
2.4. Service is responsible to the User for funds entrusted to them only at the time of the operation on the site of the Service. Once the operation is completed successfully and the user will receive funds owed to him, Service takes full responsibility for the continued use of the funds received by User.
2.5. During the Operation of exchange or buy/sell of electronic exchange, where the Service User and the third party is involved as a sender or recipient of the electronic currency for any product or service, Service is not responsible for the quality and speed of delivery of goods or provision of services provided by third party . Service is responsible to the user only for the timely provision of services for the exchange or sale / purchase of electronic currencies, or other services provided to the Service.
2.6. If the user-operation has resulted in a financial loss on the part of the Service, the Service has the right to offset losses in any way we can from the users. In some cases, if you want to lock user accounts in payment systems, that the request would be forwarded to the administration of payment system, which was used by user of the operation on the site of the Service.
2.7. If the user, making operation, violated the rules of this Agreement or the rules of engagement, the right to return the service user is a means of excluding Service Commission for the operation, as well as the cost of payment systems for the return of the funds received user.
2.8. Service is not liable in the case, if an operation is not correct user data and operation could not be completed. All costs of returning the funds back user is done at its expense.
2.9. Any operation of exchange, purchase and sale of electronic exchange, as well as other activities that occur at the Service are irreversible if the operation is completed successfully and the user will receive funds owed to it by the Operation.
2.10. Tools of the right to cancel or suspend the ongoing operations, if authorized by public bodies or authorities of payment systems will be information on wrongdoing possession of users of financial means, electronic or other currencies, making it impossible to conduct ongoing operations.


3. Services and tariffs

3.1. The list of services provided at http://my-xchange.com/about.php. Service does not provide other services, except for the list.
3.2. Tariffs and domestic currency exchange rates fixed by the Administration of service without prior notice.
3.3. Services are offering a service around the clock, seven days a week and holidays. Service is constantly striving to ensure that the hardware-software system worked smoothly.


4. Taxation

4.1. Service is not a tax agent and would not notify the user of any possible tax costs in the use of the Service. Using the Service, the User alone is responsible for the payment of taxes in accordance with the tax laws of the country at his place of residence.


5. The responsibility and guarantees the parties

5.1. Service reserves the right to increase or decrease the time of the operation, depending on several factors such as availability of services of payment systems and the availability of electronic currency reserves. You must organize your business or private needs in a manner that does not depend on the speed of operation. Service is making every effort to ensure that operations were processed in the target dates. However, under no circumstances be liable for the consequences for users or their businesses, which have resulted in the delay of the exchange.
5.2. Service guarantees the fulfillment of its obligations to the user in the amounts that have been entrusted to him for the transaction.
5.3. In the event that during the operation would give rise to additional costs, the User also guarantees compensation for these expenses Service.
5.4. User agrees that the site content and design elements are the intellectual property and fall under the protection of the law on the protection of property rights and copyrights. Unauthorized use of copyright material is illegal.
5.5. Service does not provide any additional safeguards and provided on an "AS IS". Service takes any responsibility to the user. In the case of non-user undertakes not to use the services of service.


6. Change of Information

6.1. Service reserves the right to amend this agreement unilaterally without notifying the user to change the tariffs for services rendered, to suspend the service, as well as change the exchange rates at their discretion.


7. Privacy

7.1. Service guarantee and ensure the confidentiality of user information and transactions by them. All information in the operations transferred from the user on the server via the Service SSL protocol with 256-bit key length, which makes it almost does not allow the interception of information by third parties.
7.2. Disclosure of information on users and its operations is possible only at the request of public authorities, the payment systems or on orders.


8. The solution of disputes

8.1. Any dispute between service and user-friendly way to solve through negotiations. If the dispute can not be resolved this way, the dispute will be reviewed in court at the place of registration of the Service Management Company.


9. Force majeure

9.1. Service is not responsible for delays or failures in the handling of operations arising as a consequence:
- Any problems in the telecommunications, computer and other systems;
- Force majeure action payment systems (lock, the closure of accounts, the freezing of funds, denial of service);
- Change of political regimes, civil strife;
- Actions of third parties, whose actions are beyond the control of the Service


10. Anti-money laundering and illegally obtained

Policy Service is entirely prohibits the use of its services to launder money and laundering of illegally obtained.

Each user of the service depending on the type of transactions to go through the identification of the following methods
- verify phone number;
- proof of identity;
- address of residing;

In the event that a service may reasonably suspected of involvement in a user to money laundering or
fraud attempts using fake documents or attempt to commit a return funds. Service reserves
the right to transfer user data to the police of user’s domicile.
Service does not accept and will not send transfers to the third party.


Disclouser notice (Webmoney)

Offered products and services are provided not by the order of the person or enterprise operating system WebMoney Transfer. We are an independent company, providing services, and independently make decisions about pricing and offers. The operators of the system WebMoney Transfer, do not receive commissions or other remuneration for participation in the provision of services and do not bear any responsibility for our actions.

Certification, manufactured by WebMoney Transfer, only confirms our essential elements for connection and identity. It is carried out according to our wishes and does not mean that we are in any way connected with the sales system operators WebMoney.
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